Terms of service

Privacy Policy

Last Updated: 30/03/2026

Welcome to GlowCut ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, subscribe to our marketing communications, or otherwise interact with our business.

By using our website, purchasing our products, or submitting your information, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Mobile phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

  • Marketing preferences

  • Customer service communications

We may also automatically collect certain information including:

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Pages viewed

  • Referral sources

  • Cookies and tracking data

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Verify transactions

  • Improve our website and user experience

  • Personalize content and offers

  • Send order updates and shipping notifications

  • Conduct analytics and reporting

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

Marketing Communications

When you provide your email address or phone number, subscribe to our newsletter, enter a promotion, make a purchase, or otherwise consent to receive communications from us, you agree that we may send you marketing and promotional messages.

These communications may include:

  • Product announcements

  • Promotions and discounts

  • Special offers

  • Educational content

  • Wellness tips

  • Company updates

  • Product recommendations

  • Limited-time campaigns

  • Cart reminders

  • Loyalty and rewards information

Marketing communications may be delivered via:

  • Email

  • SMS text messages

  • Push notifications

  • Social media advertising

  • Retargeting advertisements

We strive to keep communications relevant and valuable and will not send excessive promotional messages.

SMS Messaging Consent

By providing your mobile phone number and opting in, you expressly consent to receive recurring automated and non-automated marketing text messages from GlowCut.

These messages may include:

  • Promotional offers

  • Product announcements

  • Special discounts

  • Cart reminders

  • Order updates

  • Customer service messages

  • Wellness and educational content

Message frequency may vary.

Consent to receive marketing text messages is not a condition of purchase.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying:

STOP

You may also contact us directly to be removed from SMS communications.

After opting out, you may receive one final confirmation message confirming your removal from future marketing texts.

Email Marketing Consent

By submitting your email address, you consent to receive promotional and transactional emails from GlowCut.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails.

Transactional emails relating to orders, subscriptions, account activity, or customer support may continue even if you opt out of promotional communications.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember preferences

  • Analyze traffic

  • Improve website functionality

  • Measure advertising effectiveness

  • Personalize content

  • Deliver targeted advertisements

Third-party services such as Google Analytics, Meta, TikTok, Shopify, Klaviyo, Omnisend, and similar platforms may collect information regarding your interactions with our website.

You may disable cookies through your browser settings, though some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Marketing platforms

  • Email service providers

  • SMS service providers

  • Analytics providers

  • Customer support providers

  • Fraud prevention services

These providers are only permitted to use information as necessary to perform services on our behalf.

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain customer accounts

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Improve services

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Rights

Depending on your location, you may have rights relating to your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Object to marketing communications

  • Request a copy of your data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information from a minor has been collected, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review the privacy policies of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will become effective upon posting the revised version on our website.

Continued use of our website following changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or our marketing practices, please contact:

GlowCut

Email: support@tryglowcut.com

Website: https://tryglowcut.com

By using our website, purchasing our products, subscribing to communications, or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.